FAQs about Health Insurance

Lots of people ask us very technical questions. We’re happy to research the answers for you. Here are some of the most common questions our team answers regularly about private health insurance. Our Advice Centre also has Guides that might help you.

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Frequently Asked Questions

We can do the research and find out for you. Sometimes, yes, it’s not a problem at all. Give us a call (have your current policy with you when you do), and we’ll find out.

We explain more about the reasons to consider switching.

It’s a way to review your current private medical insurance. We’ll do all the hard work, completely free of charge. Make sure you’re getting value for money, and that you’re not paying too much for the cover you need.

Sometimes, your personal situation might mean it’s a better idea to stick with the policy you’ve got. We explain more about the reasons for not switching here, in our Guide.

It’s advice that’s based on information about you, your needs, and the policies you’re looking at. We have a longer guide to regulated advice, which explains this in more detail.

It’s not easy to tell, as every policy is different. But we’ve explained most of the reasons why your premiums might have gone up in this short Guide.

We never charge policyholders for advice. Our business earns a commission from insurers, but only after a policy is taken out. There’s no incentive for anyone in our business to recommend one policy over another. Our advice is completely impartial.

It’s possible. But if you want to switch policies for any reason, talk to our expert team. We can look at your details, research the options, and find out if pre-existing conditions could be covered by another insurer.

Private medical insurance gives you the peace of mind that you’ll be treated promptly, which the NHS can’t always provide. Every policy is different, but this guide explains more about the common benefits in health insurance today.

Yes. Our team is on hand to do just that – we’re happy to spend time going through the wordings, looking at your benefits, and explaining anything you don’t understand. You’ll find our contact details here…

Every insurer offers a slightly different network of private hospitals, but yes, in theory, you can make the choice. It’s important to note that you have the same option for NHS treatment. Call us if you’d like to find out more…

We’re very happy to help you see what can be achieved, even before it’s renewal comes round. Some insurers will let you remove benefits mid-term.

It’s likely, yes. The most important thing is to get the care you need. But if you’re unsure about claims, premiums, or the impact of using your benefits – give us call. Our team are happy to talk your questions through with you.