FAQs

Answers to the most common questions people ask our team.

Frequently Asked Questions

We can do the research and find out for you. Sometimes, yes, it’s not a problem at all. Give us a call (have your current policy with you when you do), and we’ll find out.

We explain more about the reasons to consider switching.

It’s possible. But if you want to switch policies for any reason, talk to our expert team. We can look at your details, research the options, and find out if pre-existing conditions could be covered by another insurer.

Sometimes, your personal situation might mean it’s a better idea to stick with the policy you’ve got. We explain more about the reasons for not switching here, in our Guide.

It’s not easy to tell, as every policy is different. But we’ve explained most of the reasons why your premiums might have gone up in this short guide.

Private medical insurance gives you the peace of mind that you’ll be treated promptly, which the NHS can’t always provide. Every policy is different, but this guide explains more about the common benefits in health insurance today.

Yes. Our team is on hand to do just that – we’re happy to spend time going through the wordings, looking at your benefits, and explaining anything you don’t understand. You’ll find our contact details here…

Every insurer offers a slightly different network of private hospitals, but yes, in theory, you can make the choice. It’s important to note that you have the same option for NHS treatment. Call us if you’d like to find out more…

It’s likely, yes. The most important thing is to get the care you need. But if you’re unsure about claims, premiums, or the impact of using your benefits – give us call. Our team are happy to talk your questions through with you.

We never charge policyholders for advice. Our business earns a commission from insurers, but only after a policy is taken out. There’s no incentive for anyone in our business to recommend one policy over another. Our advice is completely impartial.

We’re very happy to help you see what can be achieved, even before it’s renewal comes round. Some insurers will let you remove benefits mid-term.

It’s advice that’s based on information about you, your needs, and the policies you’re looking at. We have a longer guide to regulated advice, which explains this in more detail.

It’s a way to review your current private medical insurance. We’ll do all the hard work, completely free of charge, make sure you’re getting value for money, and that you’re not paying too much for the cover you need.

Have you got another question?

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Thank you

We are looking forward to helping you find the best health insurance policy. One of our healthcare consultants will be in touch soon to discuss your requirements.

Can't wait? Call us now 0800 121 4944

*Based on the average across 465 private medical insurance policies sold between 1st August 2019 and 31st December 2019

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