FAQs

Your Question

I’ve only just switched? Can I switch again?

Reveal answer

Sometimes, yes, it’s not a problem at all. Give us a call (have your current policy with you when you do), and we’ll find out.

We can explain more about the reasons to consider switching.

switch switched why what how

Can I get health insurance for an illness I already have?

Reveal answer

It’s possible. But if you want to switch policies for any reason, talk to our expert team. We can look at your details, research the options, and find out if pre-existing conditions could be covered by another insurer.

illness insurance

Why should I stay with my current policy?

Reveal answer

Sometimes, your personal situation might mean it’s a better idea to stick with the policy you’ve got. Give us a call (have your current policy with you when you do), and we’ll find out.

current policy

My premiums have gone up, why?

Reveal answer

It’s not easy to tell, as every policy is different. But we’ve explained most of the reasons why your premiums might have gone up in this short guide.

premiums gone up why have my premiums gone up

Is private medical insurance always better than the NHS?

Reveal answer

Private medical insurance gives you the peace of mind that you’ll be treated promptly, which the NHS can’t always provide. Every policy is different, but this guide explains more about the common benefits in health insurance today.

Can you explain my policy to me?

Reveal answer

Yes. Our team is on hand to do just that – we’re happy to spend time going through the wordings, looking at your benefits, and explaining anything you don’t understand. You’ll find our contact details here.

explain policy

With health insurance, do I get to choose my hospital?

Reveal answer

Every insurer offers a slightly different network of private hospitals, but yes, in theory, you can make the choice. It’s important to note that you have the same option for NHS treatment. Call us. if you’d like to find out more…

hospital

Will my premiums go up if I make a claim?

Reveal answer

It’s likely, yes. The most important thing is to get the care you need. But if you’re unsure about claims, premiums, or the impact of using your benefits – give us a call. Our team are happy to talk your questions through with you.

premiums claim

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